IBM Sterling Global Inventory Visibility is a solution that provides a consolidated view of inventory, helping coordinate your global inventory across multiple sites, enterprises and participants, allowing managers to track inventory anywhere at both internal and external ship nodes.

     Sterling Order Management gives you a synchronized real-time availability view of virtually all supply and demand from multiple systems, including in store, in DC’s, at distributors, at suppliers, and in transit. Sterling Global Inventory Visibility utilizes an intelligent sourcing engine that optimizes inventory use across the extended enterprise, to provide the best Available-to-promise (ATP ) dates and the most efficient fulfillment options available. It also identifies shortages and allows inventory planners to resolve problems by manipulating inventory balances, through allocation of sales orders, and execution of purchases or movement of inventory. Data can be shared with external systems, customers, suppliers, and partners for demand and supply management.

Matching supply to demand

Sterling Order Management enables you to configure how you match the supply of an item to the demand. The matching process can use various criteria, which can be configurable, such as ETA dates, supply and demand considerations, and others.


In Sterling Order Management, demand is composed of different types of specific entities called “demands.” One type of demand is a reservation. How do you guarantee a customer that inventory has been put aside for them? One way is to create a reservation on the system, which the customer must confirm or cancel. A reservation is a quantity of an item that the seller puts aside for a customer who has the intent to purchase the items at a later date. This takes an amount of inventory out of available inventory to cater to a customer’s specific demand. A reservation can be upgraded to an order or it can be canceled.


In Sterling Order Management, supply is composed of different types of specific entities. A type of “supply” is inventory segmentation. How do you guarantee a customer that inventory has been put aside for them? Inventory segmentation is the apportion of inventory into segments. An inventory segment is a certain amount of inventory set aside to cater to the demand from a group of privileged customers. This inventory is what is required to fulfill commitments and contracts. When inventory is apportioned for a segment, it indicates that the inventory is not to be consumed for demands other than the demands with matching segments segment types, or both.

Inventory availability monitoring

E-commerce businesses often need real-time inventory availability indicators so that they can provide to their customers snapshots of the inventory picture without constantly making calls to Sterling Order Management. This can be very helpful on web sites where orders are placed, and the inventory is being viewed and modified all the time. Examples of inventory availability indicators are In Stock, Low, Limited, and Backorder/Pre-order, and Out of Stock.