Tech Industry Expressed Their Expectations and Predictions of 2020
While sharing his expectations from 2020, Mr. Prasad stated, “Looking into 2020, customers will continue to expect more from businesses, regardless of whether they are digitally native, disrupting, or transforming their industry. In line with this, more companies will recognize the power of adopting an omnichannel CX strategy to give their customers an increasingly seamless […]
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